They visited every store every year until it became physically impossible.
They met personally with all the managers and groups; there was a lot of communication; they answered their phones; they talked to people and listened." She recalls that at "mass meetings, a manager would stand up and say, 'That is really a bad idea.' Other managers would chime in, and Bernie and Arthur would change their minds; they knew their idea wouldn't work." By contrast, "Nardelli brought the General Electric command-and-control-style manager -- very bureaucratic, very rules driven.
That legislation required employers to provide benefits to 'partners.'" Housh registered his domestic partnership in 2011.
Lawmakers enacted the California Domestic Partner Rights and Responsibilities Act in 2003 and the law became operative on Jan. A different bill - the California Insurance Equality Act - prohibits insurers from treating domestic partners differently from heterosexual married couples, not the law Housh cites.
"Originally, the company was entrepreneurial and customer-focused," says Wilson, who ultimately became chairman of Security Pacific Financial Services and an executive vice president of Bank of America, from which she retired in 1998.
"Also, Home Depot was concerned that it would have to pay costs associated with 'gay partners.' As of Jan.
1, 2012, Home Depot California made a decision to terminate all 'gay' employees because of the California Domestic Relationship Act.
She went on to a career in strategic financial planning with smaller firms.
"Everyone who worked there thought they were the company. The rule was stay in stock [have inventory on the shelves] and take care of the customer." She recalls, "It was total open door. Bernie [Marcus] and Arthur [Blank] were involved in teaching every management-training class.